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Never close the Dexcom G6 app. Go to G6 app and stop sensor session. Page 128 Turn transmitter box upside down on a flat surface with barcodes facing up. My 9 year old daughter was diagnosed almost a year ago. A single transmitter can’t be connected to both at the same time. This resource is a brief, illustrated slide deck on setting up and using the Dexcom G6 Continuous Glucose Monitoring (CGM) System with the receiver. Keep your transmitter and display device within 20 feet of each other. To check with version of software you have, click here. In South Africa, Dexcom is rolling out a new G6+ system…as part of that system, there’s the G6+ transmitter. Settings, transmitter, pair new, and then just use your current transmitter ID. Note: In order to enter a new transmitter ID, you cannot have an active CGM session, or the option will be grayed out. c. Wait 10 minutes. Any time you switch to a new transmitter and/or receiver, you must enter the transmitter SN into your receiver. The problem is I get a no data on the share app with no readings. G6+ transmitter. Close background apps. If that doesn't work, restart the smart device and reopen the Dexcom G6 app. Center longest barcode in green brackets. The Dexcom G6 CGM is compatible with t:slim X2 pumps with software 6.x or 7.x. Wait 30 minutes. Dexcom G6 app: If that doesn't work, turn Bluetooth off and on. This happens to me a lot when changing to a new transmitter and the app thinks I'm still using the previous transmitter. Then choose to start a new session. Your new transmitter will need to be paired with your receiver before use. Dexcom transmitter is linked with the user’s t:slim X2 pump and not their Dexcom receiver. The steps below show you how. The G6 App setup involves creating a Dexcom account, setting low and high alerts, entering a sensor code from the sensor applicator and connecting the transmitter to your smart device. I open the app, go into settings -> transmitter -> pair new. ... Now that I'm getting a better understanding of things, I was considering making the switch to Dexcom G6/Tandem CIQ. I'm not sure if the receiver supports this functionality but it probably does. In the Options menu, tap the Enter the new transmitter code and it will prompt you to enter the sensor code. There were a couple of unknowns I was wondering about and maybe you guys can help. We recently got her a cell phone so that her father and I can monitor her while back in school. Click yes to end it despite all the warnings. If it doesn’t pair either, you should call AppleCare. We got the CGM and was using the receiver for monitoring her BG. The presentation covers: Sensor insertion, transmitter attachment; Starting the sensor, and pairing the sensor with the receiver; Understanding trend arrows; Alarm and alerts; Troubleshooting Choose the “no code” sensor session. The transmitter IDs for the G6+ start with 22xxxx. It has all the same features of the G6 firefly transmitter described above but says “DexcomG6+” on the top. Just put the transmitter in the transmitter holder and start a new sensor. Sensor application, transmitter attachment and pairing, and sensor startup is shown, along with glucose data available on the G6 … If you unpaired an existing transmitter from your old phone and it will not pair with your 12-series, or if a new transmitter won’t pair, test another bluetooth device with your new iPhone. In phone’s Bluetooth list, “forget” the Dexcom transmitter from the list. Locate the ID on the bottom of the transmitter before attaching it to a sensor. The transmitter ID can also be found on the Dexcom transmitter box. Wait 2 hours and 5 min. The app is intended to run at all times. If it does, you should call Dexcom first. If any pairing messages come up for the transmitter during the wait, say no. App is intended to run at all times functionality but it probably does wait! 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